Frequently Asked Questions
Q: What services does Trusted Ally Home Care provide?
A: Trusted Ally Home Care provides five core services for EEOICPA beneficiaries: Maximizing EEOICPA Benefits (claims support and benefits navigation), Skilled Nursing, Home Health Aides, Family Health Aides, and Case Management. All services are designed to help eligible energy workers and their families access tax-free compensation up to $400,000 and free in-home healthcare.
Q: Who is eligible for Trusted Ally's services?
A: Our services are available to former Department of Energy (DOE) workers, DOE contractors and subcontractors, Atomic Weapons Employer (AWE) employees, and certain uranium workers who developed approved illnesses linked to workplace exposure. Eligible survivors may also qualify for benefits and services.
Q: How does Trusted Ally help maximize EEOICPA benefits?
A: Trusted Ally provides expert guidance through the EEOICPA claims process, helping you understand your eligibility for Part B and Part E benefits, navigate Department of Labor requirements, access medical screenings, and coordinate your pathway to tax-free compensation and free home healthcare services.
Q: What is skilled nursing and who provides it?
A: Skilled Nursing involves medical care provided by licensed nurses in your home. Our Skilled Nurses work with your physician to develop individualized Plans of Care for EEOICPA beneficiaries, delivering clinical services such as medication management, wound care, symptom monitoring, and health education.
Q: What do Home Health Aides do?
A: Home Health Aides assist with activities of daily living and personal care tasks such as bathing, dressing, grooming, meal preparation, light housekeeping, mobility assistance, and companionship. They provide compassionate, non-medical support to help EEOICPA beneficiaries maintain independence and quality of life at home.
Q: Can my family member become a paid caregiver through Trusted Ally?
A: Yes! Our Family Health Aide program allows eligible family members to be trained, hired, and compensated with competitive wages and full W2 benefits when they serve as caregivers for EEOICPA beneficiaries. This ensures your loved one receives familiar, trusted care while the family caregiver receives professional support and fair compensation.
Q: What does case management include?
A: Case Management provides comprehensive coordination of your care plan and benefits. Our Case Managers help you navigate the EEOICPA system, coordinate medical appointments and services, communicate with the Department of Labor, manage documentation, and ensure your care plan aligns with federal guidelines and your individual needs.
Q: Does Trusted Ally charge for these services?
A: No. For eligible EEOICPA beneficiaries, home healthcare services (Skilled Nursing, Home Health Aides, Family Health Aides, and Case Management) are provided at no cost under the EEOICPA White Card Program. Our benefits navigation and claims support services are also provided at no charge.
Q: What states does Trusted Ally serve?
A: Trusted Ally is proud to serve Colorado, Nevada, New Mexico, Texas, Tennessee, South Carolina, and Georgia. We have offices strategically located near major DOE sites and uranium industry areas to better serve former energy workers and their families.
Q: How do I get started with Trusted Ally's services?
A: Contact us at 1-866-286-6426 or visit trustedally.com to speak with a benefits specialist. We'll review your work history, help determine your eligibility for EEOICPA benefits, and guide you through the process of accessing compensation and home healthcare services.
Q: What makes Trusted Ally different from other home healthcare providers?
A: Trusted Ally specializes exclusively in EEOICPA benefits and the unique needs of former nuclear weapons workers. Our team has deep expertise in Department of Labor requirements, the claims process, and the specific health conditions affecting nuclear and uranium workers. We provide comprehensive support from initial claims navigation through ongoing in-home care.
Q: Can survivors of deceased workers access these services?
A: Yes. Eligible survivors, including spouses and children of deceased DOE or AWE workers, may qualify for survivor benefits under EEOICPA Part E, which can include compensation and access to certain support services. Contact us to discuss your specific situation.
Areas We Serve

Colorado, Nevada, New Mexico, South Carolina, Georgia, Tennessee and Texas.

Colorado
Colorado has 17 facilities covered by the EEOICPA White Card Program including the Rocky Flats Plant, which played a vital role in producing nuclear weapons parts, such as plutonium and uranium. Colorado is also a designated Uranium Worker State meaning certain uranium industry employment is covered under the Radiation Exposure Compensation Act (RECA) throughout the entire state.
Nevada
Nevada has 6 locations covered by the EEOICPA White Card program including the Nevada Test Site, also known as the Nevada National Security Site which was established in 1951 for testing nuclear weapons. Nevada also has 6 designated Downwinder Areas meaning certain counties downwind from the Nevada Test Site are covered under the Radiation Exposure Compensation Act (RECA).
New Mexico
New Mexico has 18 facilities covered by the EEOICPA White Card program including the Los Alamos National Laboratory. New Mexico is also a designated Uranium Worker State meaning certain uranium industry employment is covered under the Radiation Exposure Compensation Act (RECA) throughout the entire state. Uranium mining played a large role from the early 1950s to the early 1980s.
South Carolina
South Carolina has 1 facility covered by the EEOICPA White Card program which is the Savannah River Site (SRS). This site performed multiple operations that played a vital role in the nuclear weapons complex including the production of plutonium and tritium. Many facilities were built at SRS to support these efforts and to address the resulting environmental impacts.
Georgia
Georgia does not technically have any EEOICPA facilities, but we serve this state due to the proximity of the Savannah River Site (SRS) located in Aiken, SC. This site performed operations that played a vital role in the nuclear weapons complex including the production of plutonium and tritium. Many facilities were built at SRS to support these efforts and to address the resulting environmental impacts.
Tennessee
Tennessee has 12 facilities covered by the EEOICPA White Card program including the Oak Ridge National Laboratory (X-10) which holds historical importance as one of the three original sites in the Manhattan Project. In order to advance the project, the Oak Ridge Gaseous Diffusion Plant (K-25) and Y-12 Plant were constructed to investigate various techniques for enriching uranium.
Texas
Texas has 6 facilities covered by the EEOICPA White Card program including Pantex which is the primary nuclear weapons assembly and disassembly facility originally built as a conventional bomb plant. Texas is also a designated Uranium Worker State meaning certain uranium industry employment is covered under the Radiation Exposure Compensation Act (RECA) throughout the entire state.
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